SHIPPING & TRACKING


Shipping 

Enjoy complimentary shipping on all orders over 40 EUR.

Each package includes a packing slip intentionally designed to omit item prices, making it suitable for gifts intended to be sent directly to the recipient.

Please be aware that shipments outside the EU may be subject to customs fees, taxes, and import duties specific to the recipient's country. These charges are the responsibility of the recipient.

All orders within the EU purchased from exentri.com are dispatched from our warehouse in Sweden.

Exceptions:

Orders to Australia & USA: will be shipped from our warehouse in Australia
Orders to Croatia, Serbia, Slovenia, Makedonia, Bosnia & Montenegro: will be shipped from our warehouse in Croatia



Estimated delivery time

Scandinavia: 2-5 working days.
Europe/world: 2-10 working days.

We're committed to getting your order to you as swiftly as possible. After confirmation, all orders are processed and shipped within 3 business days. However, please keep in mind that actual shipping duration is subject to your location and the efficiency of the local postal system. Additionally, please be aware that orders are not processed or shipped on weekends or local public holidays.



Tracking 

Orders purchased from exentri.com will be shipped via unregistered parcel delivery to your post box. Kindly allow until the estimated date for your order to arrive. Please note that occasional local delays may occur in your area. Should your estimated delivery date pass without receiving your order, please don't hesitate to contact us at post@exentri.no. We're here to assist you further.